- Salary - Competitive salary - dependant on experience
- Hours – Full time including home match days
- Contract – Permanent
- Location – Weston Homes Stadium
- Benefits - Prestigious hospitality events, discounted club merchandise, additional holiday entitlement, learning & development - supporting you to develop your potential & achieve in your career, collaborative & inclusive working culture plus more
- CLOSE DATE: 31st January 2026. Please note, we may close the vacancy early where we receive significant numbers of applications.
We are looking for an experienced and innovative Head of Ticketing and Supporter Services to lead our ticketing and fan engagement departments. This pivotal role involves managing all aspects of ticket sales, distribution, customer service, and supporter relations, ensuring seamless operations for matchdays, events, and memberships while prioritising outstanding supporter experiences. You'll work closely with our commercial, marketing, and operations teams to maximise revenue, improve fan satisfaction, and leverage technology for efficiency. As we partner with Ticketmaster Sport as our primary systems provider, you'll play a key role in optimising this platform to deliver best-in-class ticketing solutions, integrated with robust supporter services to foster deeper connections with our fan base.
Full job description and apply here
Equality, Diversity and Inclusion at PUFC
At Peterborough United Football Club, Equality, Diversity & Inclusion is championed in all areas of the Club. PUFC promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to promoting employment opportunities that celebrate diversity and inclusion.
We are committed to attracting, recruiting and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, volunteers, participants, has a real and equal opportunity to do so.
Peterborough United Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder may be subject to any background checks as required.
Safeguarding at PUFC
Peterborough United is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Satisfactory reference and enhanced DBS check (if required) are required for successful applicants. Peterborough United are required to conduct online searches as part of their shortlisting process in accordance with Keeping Children Safe in Education guidance. In particular, we expect all to:
- To have the ability to safeguard and promote the welfare of children, young people and vulnerable adults.
- Appreciate the significance of safeguarding and interpret this accurately for all individuals’ children, young people and vulnerable adults whatever their circumstances.
- To have a good understanding of the safeguarding agenda and can demonstrate an ability to contribute towards a safe environment.
- The ability to converse at ease with members of the public and provide information accurately.
Links to our policies are here:
