Ticket Priority Scheme

posh fans at luton

Ticket Priority Scheme

The Posh ticket priority scheme was introduced to recognise the supporters who attend both home and away fixtures giving a fairer priority to purchase tickets for high-demand matches. Fans will accumulate points when purchasing season tickets as well as league and cup match tickets. When tickets go on sale for highly sought-after games, they will be sold in order of points totals, fans holding the most points will be given priority to purchase tickets.

Please note, changes were made for the 2024/25 season onwards - for more information click here.


As of 1st June 2024 points ranges are:

Figures are updated periodically.

Points RangeNumber of fans
1000+1429
900-999819
800-899877
700-799231
600-699414
500-599431
400-499476
300-399827
200-2991279
100-1991633
0-9951830

 

Frequently asked questions about the scheme

Will season ticket holders still have priority?

For the majority of games, points will not be required. When points are required, tickets for these games will go on sale first to those with the requisite number of points (number of points required will be announced on a match-by-match basis). Season ticket holders are awarded 350 points up front when they purchase their season ticket.

How do I join?

All Posh supporters, who are registered on the Club’s database, are automatically enrolled into the ticket priority points scheme. If you have bought a ticket for a match, online, over the phone or at the ticket office in recent years and have provided your contact details at the time of purchase then your data has been logged giving you a unique Fan ID. 

How can I find my Fan ID?

For season ticket holders and members, your Fan ID is printed on your card, found in your digital wallet ticket or on email confirmations. If you cannot find your Fan ID, then please contact the Posh ticket office on 01733 865674 or email tickets@theposh.com giving your full name, address and date of birth.

How does this benefit supporters?

When tickets go on sale for high-demand games, supporters with the most points will be able to purchase tickets first. Therefore becoming a season ticket holder, a member (foreverposh or Junior Posh), or attending more matches, both home and away, will mean that you will have a greater chance of being able to attend the fixtures where there is limited allocation.

What are points awarded for?

Season Ticket Holders will receive 350 priority points up front for the 23 league fixtures included within their season ticket. This is to allow for any changes in fixtures and subsequent changes in priority point value as well as to reward the loyalty of our Season Ticket Holders. 

The number of points assigned per account for each game type will be as per below:

Home afternoon KO: 10 points
Home evening KO: 20 points
Away afternoon KO: 20 points
Away evening KO: 30 points

All other fixtures outside of the league campaign will be assigned points at the discretion of the club on a game-by-game basis.

Purchasing a Junior Posh or foreverposh membership will earn 50 priority points.

How do I get awarded points?

Points will automatically be awarded when you purchase a ticket quoting your Fan ID. This could be a purchase at the ticket office, over the telephone, or by our online ticketing website. Points will not be awarded for tickets purchased when paying on the day at any away venue. Points can only be awarded once, so if you are making purchases for other supporters please ensure you quote their details in order for them to be awarded their points.

How do I check how many points I have?

Supporters can view their loyalty points online by logging in and checking their balance in the ticket menu at www.theposhtickets.com

You can also check priority points balances of those in your friends & family.

Will points be awarded for other purchases I make?

At present the scheme is focused on recognising attendance at matches. 

Can I update my personal details?

Yes and we’d like you to do this whenever any of your contact details change as this helps the Club communicate efficiently. You can change your personal details, change your email address or password as well as update your marketing preferences in the “Account” section.

How do I add people to my 'Friends & Family' so that their points are added to their account when I purchase tickets for them?

We have put together a video guide of how to add other accounts to your account and assign tickets. Please visit the ticketing video guides page.

As a Season Ticket holder, what happens if I purchase additional tickets for home games?

You will receive the relevant amount of points (per Fan ID) for any additional match tickets purchased on your account. 

I have purchased a hospitality package for a game, do I receive points?

Seasonal hospitality members will be awarded points in the same way as season ticket holders. The points are linked to match attendance. If you buy a hospitality package for only one match your points will be awarded in the same way as they would be if you had gone online and purchased a ticket for the game. If you purchase hospitality tickets online you will have points added automatically in the same way as regular match tickets. If you are booking by phone please quote your Fan ID number when doing so.

Do I get double points if I am a Season Ticket holder who upgrades to hospitality for a match?

No. Your points are awarded against your seat (which would be moved to hospitality) for that game so only one allocation of points is assigned.

I am a disabled supporter - how will that affect me?

Disabled supporters will be allocated points in exactly the same way. When purchasing tickets for games, the Club is advised on the number of allocated disabled seating tickets that are being made available to us. The disabled supporter can then apply for these tickets in the same way as other supporters depending on the points they have accumulated.

How will supporters know how many points are required to attend a fixture?

If there is a game where the points system is required, the club will announce the necessary details on the club’s official website theposh.com. It's worth noting that the points accumulated enables access to the advertised ticket sales period and does not guarantee a ticket. There may be times when a supporter has the correct number of points to apply for tickets on a specific day but they still may be unsuccessful. In such an instance, however, the chance of being allocated a ticket is more likely as there will only be a specific amount of supporters applicable that day.

What if I want to attend with a group of friends for a fixture with a very limited allocation?

When the ticket priority system is in place for a specific game and a family member or friend does not have enough points, the supporters will have to wait until they are on sale to the person with the least points or alternatively, they can be purchased on their respective days. If they do become available for the person with the least points, the Ticket Office will try their utmost to swap the tickets and allocate them together but sometimes this may not be possible.

Can I cancel tickets?

Tickets can be cancelled in line with the Club’s cancellation policy. As soon as the ticket is cancelled, the points allocated from that game will be automatically deducted.

What if I don't have my friends/family member's Fan ID number at the time of purchase?

Points will only be allocated once to each customer (even if they purchase a series of tickets). In order to get points, tickets must be purchased under an individual Fan IDs. The Ticket Office cannot retrospectively assign points once the transaction is complete. The club would recommend that supporters add “Friends & Family” within your account in advance.

When do the priority points expire?

The points that fans accumulate will be on their accounts for two seasons plus the current season. When the third season ends, points accumulated during the first season will be wiped.