Following an extensive review of the Ticket Priority Points Scheme, including discussions with our Fan Liaison Officer and most importantly valuable feedback from supporters via two fan surveys we can now confirm the policy for distribution of priority points from June 2024.
The number of points assigned per account for each game type will be as per below:
Home afternoon KO: 10 points
Home evening KO: 20 points
Away afternoon KO: 20 points
Away evening KO: 30 points
All other fixtures outside of the league campaign will be assigned points at the discretion of the club on a game-by-game basis.
Currently Season Ticket Holders receive 230 priority points for purchasing their season ticket (10 points per game).
At the start of the 2023-24 season there were 21 afternoon home league fixtures and 2 evening home league fixtures, which under the new points per game system above, would have accounted for 250 priority points. At the time of writing due to match rearrangements the total now stands at a minimum of 280 priority points.
As such moving into the new campaign Season Ticket Holders will receive 350 priority points up front for the 23 league fixtures included within their season ticket. This is to allow for any changes in fixtures and subsequent changes in priority point value as well as to reward the loyalty of our Season Ticket Holders.
Points for season tickets for the 2024-25 season will be allocated to accounts on the Monday 3rd June 2024. This change will only impact points from 3rd June 2024 and will not be retrospectively adjusted for previous seasons.
As a reminder to supporters the Ticket Priority Points Scheme includes the current season plus the two previous seasons therefore moving into the new season points from 2021/22 season will be removed.
Head of Media & Marketing Clive Edwards commented on the changes “We believe that the changes we have implemented strike the right balance for all our valued supporters and have taken into consideration the substantial feedback we have received from our fans.
"Fan engagement is a key part of our decision making in every strategy change and is never more important than when considering how we prioritise the pathway for supporters to obtain match tickets for high demand games. Part of this process included a review of similar systems across the Premier League and EFL as well as feedback from other clubs about what works well to ensure supporters have the fairest possible opportunity to obtain high demand match tickets throughout the season."