I have Broadband, but am having problems streaming the Low stream videos

AV0018 If you have an Internet connection of greater than 300k, but experience a lot of rebuffering when viewing the Low stream, the problem is most likely to be caused by network congestion over your ISP connection.

You can test out the current download bandwidth available to you using one of the following links:

Bandwidthplace Speed Test

UK Broadband Speed Test (downloadable)

The results of these tests need to be around 400kbits/s in order to successfully stream the 300k videos, to take into account spurious fluctuations in local bandwidth.

Please contact your Broadband provider directly to resolve these issues.